#TelenorHearsYou: Telenor Pakistan Wants Its Customers At The Heart With New Campaign:
Hearing is Caring. Telenor Pakistan wants to put its customer at the heart with its new campaign #TelenorHearsYou. Like the hashtag states, Telenor wants to hear from you and solve your issues But it doesn’t only want to solve issues as the occur, rather, the company is hoping to take all feedback and identify in solving the most common issues that customer faces mostly, and banish those pain point for good.
Telenor aims to reach out to its customers by showcasing how Telenor hears what every customer want to say about their service level and how Telenor is responding its concerns by bringing the major changes in their system and process.
To provide convenience and ease to the customers, company had introduced *710# Code and My Telenor App which customers can use to manage their accounts. With this code and My Telenor App customers can check their account details, package plan details, subscribe offers, block and unblock their sims, get your PUK/PIN code and many other common tasks.